We receive, collect, and store any information you enter on our website or provide us in any other way.
The Information We Collect:
We retain two types of information:
W collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page We also collect), comments, feedback, product reviews, recommendations.
This is data that identifies you or can be used to identify or contact you and may include 1.) your contact/billing details (name, address, email address, telephone/fax numbers), 2.) your recipient's contact details (name, address, telephone number) and 3.) your order greeting message and personalization details. Credit card details are not stored by us and are passed directly on to Wix Payments, Pay Pal or Revolut for immediate payment processing. Such information is only collected from you if you voluntarily submit it to us.
The Purpose For Which We Hold Your Information
Non-Personal Data: We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design, organise and market our website.
Personal Data: We will process any Personal Data you provide to us for the following purposes:
To fulfil your order (i.e. to facilitate the provision of ordered goods and services)
To contact you or your recipient if required in connection with your order or to respond to any communications you might send to us;
Chat - to let you communicate with our staff to answer questions you may have and provide online support.
To allow you to view your order and order history
So you can keep a history of the products you have ordered from us
So you can track deliveries
To communicate to you information about new products/services and special offers we think you will find valuable’s - Newsletter
To allow you to make comments on our blog
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Updating, Verifying and Deleting Personal Data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please contact us – firstname.lastname@example.org
Who do we share your personal data with:
or the purposes set out above, we may also provide your personal data to our suppliers and processors who perform certain business services for us. We share your personal data with third parties who:
Deliver orders (i.e. we disclose your contact details to the shipping companies so they can deliver)
Gift Recipient (we disclose the sender's contact details so the recipient Process payment (i.e. our Payments Processors such as WIX Payments & PayPal, Revolt)
Capture feedback reviews
knows who the sender is, see "Disclosure of Sender" section below)
Disclosure of Sender:
When your order is shipped directly to a third party (i.e. the gift recipient), the Company may provide the recipient with contact details of sender (name, address & telephone). In the event the sender wishes to remain anonymous and requests same, the Company may remove this information from the parcel however in all cases will divulge sender's contact details should the recipient request such information. This is to avoid nuisance correspondence and allows the recipient to decide whether they wish to keep the order
How long do we keep personal data:
We will not keep your personal data for any purpose for longer than is necessary and we will only retain the relevant personal information that is necessary in relation to the purpose.
We will retain the personal data you provided on registering an account on our website so long as that account remains in existence. If you tell us, at any time, that you no longer want to have an account, then we will delete your personal data from our records.
The security of your online purchase is of paramount importance to us. We take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below: